Important Notice: On Thursday, January 9th All Social Security Offices will be closed for a National Day of Mourning in memory of President Jimmy Carter!

Social Security Office Cleveland, OH 44199

Key Information about the Cleveland, Ohio office

Office Hours

Note: The Cleveland, OH Social Security office is closed on all federal holidays.

Overview of the Cleveland Social Security Office

The Social Security Administration office in Cleveland, OH provides a range of services. The staff at the Cleveland office are there to assist you with your specific needs.

We are here to provide you with a central place to find all the information you need to know before you visit the Social Security office in Cleveland, OH to make sure you have a successful visit.

Information Available: Services Provided, Contact Information, Hours of Operation, What to Expect When you Visit, Tips for a Successful Visit, Best Time to Visit and much more.

Services Provided at the SS Office: Cleveland, OH

The Social Security office in Cleveland, Ohio is a crucial resource for residents seeking to access the various benefits and services provided by the Social Security Administration (SSA).  You can perform the following services at the SS Office in Cleveland, OH:

Map of Cleveland Social Security Office

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Driving Tips & Landmarks

What to Expect When Visiting the SSA Office in Cleveland, OH

When visiting the Cleveland, Ohio Social Security office, it is important to be prepared for what to expect. 

  • Upon arrival, you must undergo a security screening, which may include a metal detector or x-ray machine.
  • Check-in and wait for your name to be called, to expedite the process, you can utilize the Mobile Check-In option.
  • Provide the representative with your personal information and documentation.
  • It is essential to bring along identification and any necessary forms or paperwork
  • Be prepared for a potentially long wait time, especially during peak hours or busy periods. 
  • Dressing comfortably and bringing snacks or water is advisable, as wait times can vary. 

Tips For A Successfull Visit to the Social Security Office in Cleveland, Ohio

To have a successful visit, there are several tips to keep in mind:

It is recommended to schedule an appointment in advance to avoid long wait times.  You can schedule an appointment by calling the local Cleveland, OH Social Security office at (877) 378-9078 or by calling the Social Security Administration's toll-free number (800) 772-1213

Be On-time, the Social Security office Cleveland, OH has limited resources, so if you are late for your appointment you may have to wait a long time or possibly reschedule.

Be prepared by bringing along any necessary documentation, such as a Social Security card, birth certificate, or government-issued ID. It is also a good idea to bring a pen and paper to take notes during your visit.

Be patient and polite, the staff at the Cleveland Social Security office are there to help. Social Security offices can be busy, and wait times may be long.

Ask questions and seek clarification if you do not understand something. The social security staff are there to assist and guide you through the process; make sure that before you leave, you fully understand what has been explained to you.

Frequently Asked Questions About the Cleveland, OH Social Security Office

Do I need an appointment to go to my local Social Security office?

Yes, beginning on January 6, 2025, you must schedule a Social Security Administration appointment in advance to meet with your local representative.

In the past, scheduling an appointment was recommended to ensure you would be served that day and to avoid lengthy wait times. Now, you will be required to have an appointment to visit with your local SSA representative.

How do I make an appointment with the Social Security office in Cleveland, OH?

You can schedule, reschedule, or cancel an appointment by calling the Cleveland Social Security office at (877) 378-9078 during normal business hours, or by dialing the national number at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday between 8:00am and 7:00pm local time.

Where is the Social Security office in Cleveland, OH?

The Cleveland SSA office is located at 1240 E 9th St, Cleveland, Ohio 44199. You can find directions to the Cleveland office in our maps section on this page.

At the SSA office Cleveland, OH you can perform tasks liked replacing your Social Security card or applying for Social Security benefits.

What is the least busy time at the Social Security office?

The best time to visit a Social Security office is later in the week (Wednesday to Friday) and first thing in the morning (between 8am and 10am) or later in the afternoon (between 2pm and 3pm). 

The office is the busiest on Mondays, the morning after a Federal holiday, and the first week of the month.

What kind of documents do I need to bring?

The documentation that you need to bring along varies depending on what you are trying to do. 

At a minimum, you will need some form of identification. This might be a driver’s license, U.S. passport, or state-issued non-driver’s identification card. 

You might also need your current Social Security card and even your birth certificate. 

It is usually best to take everything you can, even if you are not sure whether you need it.

Accessibility Accommodations at the Social Security Office Cleveland, OH

Social Security offices are fully compliant with the Americans With Disabilities Act, and are committed to providing accessibility accommodations to all visitors. The Cleveland, OH Social Security office is no exception. 

If you have a disability or require special assistance, you can contact the office in advance at “local number”.

Assistance may include sign language interpreters, alternative formats for documentation, or assistance with filling out forms. Social Security offices also have accessible parking spaces, ramps, and elevators to ensure that all visitors can access the building. 

If you require additional accommodations, such as a private room or accessible restroom facilities, you can request them upon arrival. 

In addition, service animals are allowed inside all Social Security offices.

The Social Security Administration is committed to providing equal access to all visitors, and staff are available to assist with any accessibility needs or concerns.

Is it better to apply for Social Security online or in person at the Cleveland Social Security office?

Often the easiest and most convenient option is to apply for Social Security retirement benefits and other services is by using the online application system.  

Most of the services offered at the Cleveland Social Security office can also be completed online.

By utilizing the online system you can avoid traveling to and waiting at the Social Security office in Cleveland, OH.

Other Social Security Offices Nearby

Social Security Office Cleveland, OH 44102

7517 Lorain Ave
Cleveland, Ohio 44102 (3.2 miles)

Social Security Office Cleveland, OH 44120

11601 Shaker Blvd
Cleveland, Ohio 44120 (4.8 miles)

Social Security Office Cleveland, OH 44110

15250 S. Waterloo Rd
Cleveland, Ohio 44110 (7.4 miles)

Social Security Office Lakewood, OH 44107

17513 Detroit Ave
Lakewood, Ohio 44107 (6.7 miles)

Social Security Office Beachwood, OH 44122

3591 Park East Dr
Beachwood, Ohio 44122 (10.7 miles)

Social Security Office Lorain, OH 44052

221 W 5th St
Lorain, Ohio 44052 (25.3 miles)

Social Security Office Medina, OH 44256

4035 N Jefferson St
Medina, Ohio 44256 (25 miles)

Social Security Office Akron, OH 44308

2 S Main St, 2nd floor
Akron, Ohio 44308 (30.4 miles)

Social Security Office Akron, OH 44320

2166 Romig Rd
Akron, Ohio 44320 (31.5 miles)
Social security benefits guide

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