How To Get A Medicare Card Replacement | New, Lost Or Stolen

So, you have a medical appointment soon but you seem to have misplaced your Medicare card. A lost Medicare card can lead to a lot of headache. You know your healthcare provider requires you to present your health insurance card at the appointment, so how can you get a replacement Medicare card if you no longer have your original? Plus, do you even have time to get a new one before the appointment? Thankfully, requesting a Medicare replacement card is fairly simple, and there are even some things you can do if you need it quickly. If you need a card replacement, then keep reading to learn about your options.

What You’ll Need to Replace Your Medicare Card

Requesting a new Medicare card is a straightforward process. The documentation required to obtain the new card is much simpler than requesting a new Social Security card, for example. Essentially, the only documentation required when you request your new card is proof of identity. The method you use for requesting your card plays a role in what type of documentation is required.

If you request your card online through the website, then you’ll simply need to log in to your account. Since you have already verified your identity when the account was created, no additional verification is required. This is one reason you should keep your account information and password secure and always stored in a safe place. Once you request the replacement, it will be mailed to your address on file with the Social Security Administration.

You can also request a new card through your my Social Security account. If you use this method, you will need to provide identification verification such as your full name, Social Security number, and address. You may even be asked additional verification questions such as your place of birth or mother’s maiden name. So, the good news is that you do not have to worry about gathering lots of documentation to get a new Medicare card!

Can You Get a Replacement Medicare Card Online?

Yes! In fact, this is the easiest way to get a replacement card. You can request the new card online in a couple different ways. The quickest way is by logging into your account at There you will have the option to request a replacement card. You can even print an official copy of your Medicare card from your account while you wait on your new one to arrive in the mail.

f you need to change your mailing address, then you will need to request your new card through the Social Security office. You can log into your mySocialSecurity account at to change your address and request your new card. If you are changing your address, the process might take a little longer. If you need the card sooner, Social Security can mail you a temporary letter within 10 days that serves as proof of your Medicare benefits coverage. If you need it right away, you’ll need to visit your local Social Security office.

The paragraphs above assume that your enrollment is through Original Medicare. If you are enrolled in Medicare supplement insurance or a Medicare Advantage Plan, then you should contact your insurance company for instructions on obtaining a replacement card. In many cases, you will still need your red, white, and blue Medicare health card even if you are enrolled in Medicare Part A, Part B, Part D, Medigap, or a prescription drug plan through another company. If you receive benefits from the Railroad Retirement Board (RRB), then you will need to contact them instead of the Social Security office to make any changes to your information.

Can You Get A Replacement Medicare Card At Your Local Social Security Office?

Technically, no, but you can get very close. If you run into a situation where you need your replacement documents immediately, then visiting your local SSA office will be your best option. While you cannot get a replacement card directly from the office, you can get the next best thing.

Visiting your local office will allow you to request your new card in person, but it also gets you one step better. They can print a temporary letter for you that serves as proof of coverage until your new card arrives in the mail. Your replacement card should be mailed within 30 days, but the printed letter will work in most cases until you receive the new ID card.

What If My Local Office Is Closed Due to COVID-19?

You should know that local offices are currently closed due to the COVID-19 pandemic. So, your only other option besides online service currently is to call. You can reach the SSA toll-free at 800-772-1213 (TTY Users 800-325-0778). Some local offices are accepting appointments in some circumstances, but only when you cannot complete your request online or over the phone. If you need a replacement Medicare card immediately, then your best option is to print a copy of your card from your online Medicare account.

Who Do You Call to Get a Replacement Medicare Card?

If you simply need a replacement card and do not need to change any of your information, you should call the Centers for Medicare & Medicaid Services. You can find their full contact information on their website. However, the phone number for Medicare is easy to remember. The Medicare number is simply 1-800-Medicare. You can request your new card over the phone, and it will be mailed to your address within 30 days. If you need to change your address or other information, then you will need to contact the Social Security Administration.


If you cannot seem to locate your Medicare card, do not fret! Requesting a replacement is easier than you might think, and you have several options for that process. You can request one online, over the phone, or in person. While it takes about 30 days to receive your new card, you can either print an official copy from Medicare’s website or request a temporary letter showing proof of coverage from the Social Security office. Either way, you should have what you need, and your new card should arrive soon. If you need a new card, go ahead and start the replacement process today!

Elliot Marks

Elliot Marks

Elliot has spent years providing clear and concise information to help navigate the complex nuances of social security and many other government services in the United States. Elliot has a passion for helping those in need of these services to be able to find timely access to news and information that is relevant and helpful to their daily lives.