This page provides a list of Kapolei Social Security office locations in Hawaii. Select one of the office locations below to get the Social Security office hours, phone number and driving directions. They can help you with questions or issues with your retirement benefits and schedule an appointment, if required.
Preparing for your visit to the Kapolei Social Security Office
What documents do I need to bring?
Depending on the purpose of your Kapolei Social Security Office visit, you'll most likely need to bring documentation such as:
- Your birth certificate
- Your passport
- Proof of United States citizenship or legal US residency
- Your Social Security Card
- Proof of address
- Bank statements and/or proof of income
More information on what documents you will need for your visit can be found here.
How do I make an appointment at the Kapolei Social Security Office?
It is always advisable to make an appointment before visiting the Kapolei Social Security office. You can make an appointment by calling 1-800-772-1213 (TTY 1-800-325-0778) between 8:00 am and 7:00 pm, or directly call the local office you want to visit. Appointments are rarely available the same day or even the same week, so it is advisable to plan ahead.
What Services are available at the Kapolei Social Security Office?
Many services are available at your local Social Security Office, including, but not limited to:
- Request a new or replacement Social Security card
- Request changes to your Social Security card
- Review your Social Security statement or earnings history
- Estimate your retirement benefits
- Get a copy of your proof of benefits
- Apply for Social Security retirement benefits
- Apply for benefits for Supplemental Security Income (SSI) or Social Security Disability Insurance (SSDI)
- Apply for Social Security spousal or survivor benefits
- Apply for Medicare or get a replacement Medicare card
- Set up direct deposit for your Social Security benefits