This page provides a list of cities in Puerto Rico that have a social security office location. They can assist you with any questions or issues you might have with your social security benefits, or if you need to obtain a social security card.
Select a city below to find an office location and schedule an appointment. We provide the social security office phone number, address, and office hours.
- Aguadilla Social Security Offices
- Arecibo Social Security Offices
- Bayamon Social Security Offices
- Caguas Social Security Offices
- Carolina Social Security Offices
- Fajardo Social Security Offices
- Guayama Social Security Offices
- Guaynabo Social Security Offices
- Humacao Social Security Offices
- Manati Social Security Offices
- Mayaguez Social Security Offices
- Ponce Social Security Offices
- San Juan Social Security Offices
- Toa Alta Social Security Offices
Since Social Security is the largest item in the Federal budget, it should be no surprise that millions of Americans rely on services provided by the Social Security Administration. Given the complexity of the system, benefit recipients and others often need to contact a Social Security representative. Most business today can be conducted over the phone or online, although an in-person visit is still required for some situations. In that case, you might need to find information about a local Social Security office in your state. Here is an overview of services provided by your local office as well as some frequently asked questions at these offices.
Social Security Administration (SSA) Services In Puerto Rico
The services offered by the Social Security Administration are pretty consistent from state to state. These services range from simple items like requesting a replacement Social Security card to more complex items like appealing a disability decision. Here are some of the most common services offered at the Social Security offices in Puerto Rico.
- Request a new or replacement Social Security card
- Request a name change on your Social Security card
- Review your Social Security statement or your earnings history
- Get an estimate of your retirement benefits
- Get a proof of benefits letter
- Apply for Social Security retirement benefits
- Apply for Social Security Disability Insurance (SSDI) benefits
- Apply for Supplemental Security Income (SSI) benefits
- Apply for Social Security spousal or survivor benefits
- Apply for Medicare or get a replacement Medicare card
- Set up direct deposit information for your Social Security benefits
The Social Security Administration has consistently been expanding the number of services that are available online. The COVID-19 pandemic has accelerated the pace of the online buildout. Previously, very few services were available online. Since walk-in service is no longer available at local Social Security offices, the SSA was forced to expand its online capabilities quickly.
Now, there are a number of different services you can perform online through SSA.gov. These services include checking your Social Security statement, requesting a replacement Social Security card, applying for Medicare benefits, applying for retirement benefits or disability benefits, appealing a disability decision, and many others. There are very few cases that require you to visit your local Social Security office now, but some situations do exist that still require a visit.
Frequently Asked Questions At The Puerto Rico Social Security Offices
How do I make an appointment at a Social Security office in Puerto Rico?
To make an appointment at a Social Security office in Puerto Rico, you will need to call the Social Security Administration at 1-800-772-1213 (TTY 1-800-325-0778) between the hours of 8:00 AM to 5:30 PM Monday through Friday. Remember that you do not need an appointment to apply for benefits or appeal a disability decision. These tasks can be completed online. You can also contact Social Security at the same number if you need to cancel or reschedule your appointment.
What kind of documentation do I need to bring?
The documentation you need to bring varies depending on what type of business you need to conduct at your local office. However, there are a few things that you should always bring along to your appointment. First, you need to bring your Social Security card. You will also need to have a valid photo ID, like a driver’s license or passport. In some cases, you might need a marriage certificate or divorce decree if you need to apply for spousal benefits. You might also need a death certificate when applying for survivor benefits. These are the most common documents that you will need at the Social Security office.
Where are the Social Security offices in Puerto Rico located?
Puerto Rico has a few Social Security offices located in various cities throughout the state. You will likely want to schedule your appointment at the one that is closest to your location. However, remember that appointments are limited, so it could take some time to get an appointment at a specific location. Driving to another city might allow you to get an appointment more quickly. The Social Security Administration has also announced that offices will be reopening in March 2022, so you will no longer need an appointment to visit your local office at that time.
How do I apply for Social Security benefits?
The easiest way to apply for benefits is online through SSA.gov. You can create a My Social Security account there and use it to apply for benefits. This will allow you to apply for retirement benefits or disability benefits on your own work record. Similarly, you can also apply for Medicare and spousal benefits online. If you cannot apply online, then you can complete an application over the phone or make an appointment at your local Social Security office. The easiest and fastest way to apply will be the online application.
How can I check my Social Security benefits?
You can easily check your Social Security benefits online at ssa.gov through a My Social Security Account. This account allows you to do many things through the Social Security Administration's website, including getting information on any existing benefits.
You can also calculate your future benefits by following the steps in the linked article. If you are wondering if you should apply for your social security benefits early, try our Social Security Break Even Calculator.
How do I change the name on my Social Security card?
If you need to change the name on your Social Security card, you should submit an application to the Social Security Administration, along with the proper documentation. The Form SS-5 application should be completed and returned to the Social Security Administration by mail or in-person. Name changes cannot be accomplished online at this time. Remember that you will need to include evidence of your name change along with your application. This could be a marriage certificate, divorce decree, or court order of a legal name change.
My Social Security card was lost/stolen! What do I do?
If your Social Security card has been lost or stolen, you can request a replacement card online through your My Social Security account. Requesting your card online will usually allow you to receive your new card within 10 to 14 days. In addition to requesting a new card, you should also keep a close eye on your credit report. Identity thieves may attempt to use your information to establish credit or new accounts in your name. Sign up for a credit monitoring service and put a fraud alert on your Social Security number with the major credit bureaus. If someone has already tried to use your information, then you might even consider placing a credit freeze on your SSN.
How can I replace my Social Security card?
You can easily replace your Social Security card by requesting a replacement card online through a My Social Security account. As long as no other information is changing, the request can be made online. If you are performing a name change or other change, then you will need to complete the Form SS-5 application and submit it by mail or in-person. The quickest way to get your new card is by completing the request online. The card will be mailed to you within 10 to 14 days in most cases.
How do I apply for a temporary Social Security card?
The Social Security Administration does not issue temporary Social Security cards. However, there is a way to get something almost as good. If you need a same-day Social Security card replacement, here is what you need to do. You will need to complete the Form SS-5 application and return it in-person to your local Social Security office. Upon the acceptance of the application, the SSA rep will be able to issue you a receipt showing that your application for a new card has been completed. This receipt will act as a temporary Social Security card in some cases. Many agencies will accept this receipt in lieu of your new card, although this will not always work. If they do not accept the receipt, then you will need to wait until you receive your new card in the mail.
How do I apply for disability benefits?
If you need to apply for disability benefits, then completing an application online is the quickest and easiest way to do it. This will allow you to get an initial determination of your eligibility faster. You can also apply over the phone or in-person at your local office. Remember that you will need to call and schedule an appointment as no walk-ins are currently being accepted. If your benefits are denied, you can also file an appeal online. Many people choose to hire an attorney during the appeals process, so you might choose to go that route as well.
Making Your Social Security Office Visit Pain-Free
In order to ensure that visiting your Puerto Rico Social Security Office is a smooth and pain-free experience, there are a few things you should keep in mind:
- Arriving early can help reduce the time you spend waiting in line. Try to arrive at least 15 minutes before your appointment.
- Even if you arrive early, you may be faced with wait times. Try to stay calm and remember that the office workers are doing their best!
- Coming prepared with the necessary documents is essential. In many cases you'll need to bring a birth certificate, passport, proof of United States citizenship or legal US residency, and other documents. If you're unsure as to what you'll need, call your Social Security Office in Alabama in advance to double-check!